Return Policy

Thank you for shopping with us. We appreciate your business and strive to provide you with the best colloidal gold possible. However, please note that we do not accept returns or offer refunds on any purchases made through our website.

We understand that customer satisfaction is important, and we are committed to ensuring the quality of our colloidal gold. Prior to making a purchase, we encourage you to carefully review the product details, specifications, and any available customer reviews to make an informed decision.

If you have any questions or concerns about our colloidal gold, we are here to assist you. Our customer support team is available to provide you with any necessary information or clarification before you make a purchase. Please feel free to contact us via contact@alchemygold.ca with any inquiries.

We strive to deliver your order accurately and promptly. In the unlikely event that you receive a damaged, please contact our customer support within 1 day of receiving your order. We will assess the situation and work with you to find a suitable resolution.

We appreciate your understanding of our return policy. If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team.

Winter Shipping Precautions: During the winter season, we kindly advise our customers to be mindful of the weather conditions. To prevent freezing, we recommend promptly retrieving your package upon delivery and avoiding leaving it outside for an extended period. Ensuring the preservation of the product's quality and integrity is our priority.

Thank you for choosing our colloidal gold.